Job Openings

Automotive Sales Representative

Job Purpose:

Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Duties:

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
• Provides sales management information by completing reports.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge

Job Type: Commission

Call: 276-228-8621

Ask for John Briggs

Johnb@blueridgenissan.com

Business Development Representative

We seek successful, professional, energetic applicants with positive, can-do attitudes and computer skills who are looking for a professional career in customer support and sales that includes formal training and an opportunity for advancement. Automotive or car experience is not necessary but general life experience is a must.

Blue Ridge Auto Group offers employees health benefits, free Dental, IRA savings program, a great team atmosphere, and a management support team that's second to none. Applicants must email your resume and we will then contact you by phone to set up a personal face to face interview.

Qualifications:

• Previous automotive industry experience is a plus
• Exceptionally strong interpersonal skills and communication, in-person and over the phone
• Ability to problem solve to identify customer's needs
• Focuses on the customer's needs to enhance dealership and personal sales
• Proficiency with Microsoft Word, Excel, and various CRM tools
• Drive to hit objective based quotas and goals set by management team

Requirements:

• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle incoming internet email leads and internet phone leads
• Be available to respond to email inquiries in a professional, well-spoken manner
• Assist customers in appropriate vehicle selection
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
• Direct customers to product information resources, including those available on the internet

Job Type: Full-time

Call: 276-228-8621

Ask for James Jones

James.jones@theblueridgeway.com

Service Technician

Purpose:

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Notify service advisor immediately if additional work outlined is not needed or required.
• Notify service advisor immediately if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Ensure that customers' cars are kept clean.
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications:

• High CSI is a must.
• Manufacturing training.
• High school diploma or the equivalent.
• Valid driver's license and a good driving record.
• Manual dexterity.
• Good Judgment.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license.

It's time to make the most important move of your career .From our cooperative, team-based approach, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Job Type: Full-time

Call: 276-228-8621

Ask for Mark Tibbs

Markt@theblueridgeway.com