If I could give more stars I would! My car broke down in Austinville, VA on Monday afternoon while I was traveling to South Carolina to see my husband graduate from Basic. This location had my car up and ready to go by noon the next day, and they even picked me up from my hotel. Staff was not only friendly, they really cared that I made it to my destination. Especially Sheila (I believe this is her name) who dealt with me on the phone and in person. Their kindness took one of my scariest days and made it very pleasant. Thank you!!!
In and out quickly, even without an appointment.
After shopping for a new car for quite some time, both in person and online, I couldn't be happier to have found the perfect car for myself here and paired with perfect service. Angela Williams was who I dealt with and I couldn't recommend her enough. Through the nature of the industry customer service is an expected part of the shopping experience and Angela transcended that by providing only what I could call "people service". I didn't feel like I was just a customer or con...sumer. She made me feel like a friend and a down to earth person. She also works hard, like amazingly hard. The level of service was extended past the actual sale of the vehicle and carried into days after. She went the extra mile to assure my satisfaction with my purchase and helped resolve a few minor problems with my new car even though it was bought "as is". This wasn't something a typical car salesperson would do and to me speaks volumes about someone's personal values and ethics in treating someone the way that you yourself would want to be treated. She did what was right, not just what was right for the company. I guess the word I'd use is integrity and that's not something always generally associated with auto sales. The service crew there was also amazing in helping take care of our needs and showed great synergy to Angela's stellar service. If you are shopping for a new vehicle, check out Angela Williams at Blue Ridge Nissan and be met with respect and authenticity and a genuine desire of someone placing your needs first. I'm very grateful for all you did for us, Angela, and wish you nothing but the success your continued hard work will earn. See More
Crazy Dan the Nissan Man, you are the BEST car salesman ever!
Good service department so far. Prompt and informative.
Have purchased 3 vehicles from Blue Ridge Nissan and had all service work performed there. Awesome people to work with!
They are the nicest people ever in a dealership just got my first brand new car there yesterday and I live it and my salesman was very nice and helpful I highly recommend
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